Frequently asked questions (FAQ)

How long does it take to get an approval?

If we have all your supporting documents (full application, ID, proof of income, property details), we aim to provide a pre-approval within just a few hours. For a full approval, we aim to provide confirmation within 24 - 72 hours.

What documents do you need from me?

To apply through us, we will need you to fully complete an application form on our website. To get the fastest response, your application form must be completed truthfully and accurately. We will also need clear copies of your latest 3 months bank statements, identity document, payslip, and details of the property you intend to buy (a copy of the Offer to Purchase). These documents can be easily submitted to us by uploading them through the application form on our website.

Will I get a lower rate if I use BondBuddy instead of going direct to a bank?

No, a bank will offer the same rate whether you use BondBuddy or not, however, our bond originators have the skill and expertise in negotiating with the bank to motivate for the lowest possible rate on your behalf. This means that you will have a much better chance in getting a lower rate if you use us to approach the banks on your behalf.

Do you charge any fees?

We do not charge you any fees whatsoever, our services are 100% free, and always will be.

Will BondBuddy assist me throughout the full application and purchase process?

Most definitely! We want to give you the very best service and so to do this we will work with you every single step of the way right up until you get the keys to your new home.

Can I apply if I already have a pre-approval from another bank?

Yes, BondBuddy can take over the application process for you, as well as attempt to get a better deal to save you money.

I am a South African Citizen living/working abroad, am I able to apply for a home loan to purchase a property in SA?

Yes. Banks will typically lend up to 80% of the property value (sometimes up to 100%) but only if you’re living abroad on a temporary basis with definite plans return back to live permanently in South Africa.

Will my application details be kept secure?

Yes, we take data protection very seriously and always maintain a strict level of privacy when handling our client’s data. Our website is built with 256 bit encryption which means the data you submit through our online applications are kept secure.

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